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You just need to answer three simple questions about your study preferences, interests and predicted grades and we can suggest courses that might suit you.

  • 1 Study type
  • 2 Your Interests
  • 3 Your Grades
Question 1

How would you prefer to study?

Question 2

What are your interests?

Question 3

What grades have you achieved or are predicted?

These results are a suggestion of courses you may want to explore but are by no means a definitive list and individual entry requirements do apply.

Workplace Violence and Harassment

Practical Vs Theory


Course overview

Work­place vio­lence and Harass­ment can have huge con­se­quences for employ­ers, employ­ees and the work envi­ron­ment. The Trades Union Con­gress (TUC) esti­mates that 29% of peo­ple have been bul­lied at work, and more than 1 in 3 peo­ple who report being bul­lied leave their job because of it. Under­stand­ing about effec­tive com­mu­ni­ca­tion and ways to reduce con­flict in the work­place will help to cre­ate a more pos­i­tive work­ing envi­ron­ment, ben­e­fit­ing both employ­ers and employ­ees, and improv­ing job sat­is­fac­tion, health and well-being, and pro­duc­tiv­i­ty

This qual­i­fi­ca­tion is suit­able for learn­ers aged 19 and above. It is designed for learn­ers who want to increase their knowl­edge and under­stand­ing of Work­place Vio­lence and Harass­ment across any sector.


Entry Require­ments

You must be 19 or over to be able to apply for this course.

Addi­tion­al Information

For more infor­ma­tion con­tact Job­s­mart on:

Tel: 01733 863068
Email: jobsmart@​peterborough.​ac.​uk

Poten­tial Future Career

Learn­ers who achieve this qual­i­fi­ca­tion could progress to:

  • NCFE Lev­el 3 Cer­tifi­cate in the Prin­ci­ples of Cus­tomer Ser­vice (601÷7073÷6)
  • NCFE Lev­el 3 Diplo­ma in Cus­tomer Ser­vice (601÷3974÷2)
  • NCFE Lev­el 3 Diplo­ma in Skills for Busi­ness: Cus­tomer Ser­vice (603÷2491÷0).

It may also be use­ful to learn­ers study­ing qual­i­fi­ca­tions in the fol­low­ing sectors:

  • Retail
  • Health
  • Pub­lic Ser­vices and Care
  • Busi­ness, Admin­is­tra­tion and Law.

Course Con­tent

This qual­i­fi­ca­tion will focus on the study of pos­si­ble caus­es of vio­lence in the work­place and how to reduce the risk of work­place vio­lence and harassment.


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Thanks to the great employ­er links at UCS, I secured a place­ment whilst study­ing at Dsquared. I now work full time at Dsquared and I love it!

Charlotte Ramsey



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