Your application

Courses

Website

Find my course

Unsure what course to study?

You just need to answer three simple questions about your study preferences, interests and predicted grades and we can suggest courses that might suit you.

  • 1 Study type
  • 2 Your Interests
  • 3 Your Grades
Question 1

How would you prefer to study?

Question 2

What are your interests?

Question 3

What grades have you achieved or are predicted?

These results are a suggestion of courses you may want to explore but are by no means a definitive list and individual entry requirements do apply.

Retail Operations

Practical Vs Theory

0
100

Course overview

The retail indus­try is sub­ject to a num­ber of pres­sures. These include changes in shop­ping habits and the recent eco­nom­ic down­turn which reduced con­sumer spend­ing. How­ev­er, as con­sumer con­fi­dence begins to grow, it is impor­tant that retail sup­port staff are ful­ly trained and equipped to rep­re­sent your busi­ness and to meet the needs of your cus­tomers.

This qual­i­fi­ca­tion is suit­able for learn­ers aged 19 and above. This qual­i­fi­ca­tion is designed for those new to or seek­ing employ­ment in the retail industry.

 

Entry Require­ments

You must be 19 or over to be able to apply for this course.

Addi­tion­al Information

Entry is at the dis­cre­tion of the Cen­tre. How­ev­er, learn­ers should be aged at least 16 to under­take the qualification.

There are no spe­cif­ic rec­om­mend­ed pri­or learn­ing require­ments for this qual­i­fi­ca­tion. How­ev­er, learn­ers may find it help­ful if they’ve already achieved a Lev­el 1 qualification.

For more infor­ma­tion con­tact Job­s­mart on:

Tel: 01733 863068
Email: jobsmart@​peterborough.​ac.​uk

Poten­tial Future Career

On suc­cess­ful com­ple­tion of this qual­i­fi­ca­tion, you could progress to: 

  • Lev­el 2 Diplo­ma in Retail Skills Enter­prise Courses 
  • Lev­el 3 Cer­tifi­cate in Retail Knowledge

Course Con­tent

You will study the following: 

  • Under­stand­ing cus­tomer ser­vice in the retail sector 
  • Under­stand­ing the retail sell­ing process 
  • Under­stand­ing how indi­vid­u­als and teams con­tribute to the effec­tive­ness of a retail business 
  • Under­stand­ing how a retail busi­ness main­tains health and safe­ty on its premises 
  • Under­stand how to deal with cus­tomer queries and com­plaints in a retail environment 

 

Infographic_ALevels1 Infographic_ALevels2 Infographic A Levels4 Infographic_Access HE1 Infographic_Access HE2 Infographic_Access HE3 Infographic_Access HE4 Infographic_Accounting2 Infographic_Accounting1 Infographic_Accounting3 Infographic_Accounting4 Infographic_Air Defence1 Infographic_Air Defence2 Infographic_Air Defence3 Infographic_Animal Care1 Infographic_Animal Care2 Infographic_Animal Care3 Infographic_Animal Care4 Infographic_Apprenticeships1 Infographic_Apprenticeships2 Infographic_Apprenticeships3 Infographic_Apprenticeships4 Infographic_Art Design1 Infographic_Art Design2 Infographic_Art Design3 Infographic_Art Design4 Infographic_Bricklaying1 Infographic_Bricklaying2 Infographic_Bricklaying3 Infographic_Bricklaying4 Infographic_Business1 Infographic_Business2 Infographic_Business3 Infographic_Business4 Infographic_Carpentry2 Infographic_Carpentry1 Infographic_Carpentry3 Infographic_Carpentry4 Infographic_Catering Hosp1 Infographic_Catering Hosp2 Infographic_Catering Hosp3 Infographic_Childcare3 Infographic_Childcare1 Infographic_Childcare2 Infographic_Childcare4 Infographic_ITComputing1 Infographic_ITComputing2 Infographic_ITComputing3 Infographic_ITComputing4 Infographic_Construction1 Infographic_Construction2 Infographic_Construction3 Infographic_Construction4 Infographic_Counselling2 Infographic_Electrical1 Infographic_Electrical2 Infographic_Electrical3 Infographic_Electrical4 Infographic_Fashion1 Infographic_Fashion2 Infographic_Fashion3 Infographic_Graphic Design1 Infographic_Graphic Design3 Infographic_Graphic Design4 Infographic_Hair Beauty1 Infographic_Hair Beauty2 Infographic_Hair Beauty3 Infographic_Hair Beauty4 Infographic_Health Social1 Infographic_Health Social2 Infographic_Health Social3 Infographic_Health Social4 Infographic_Media1 Infographic_Media2 Infographic_Media3 Infographic_Media4 Infographic_Motor Vehicle1 Infographic_Motor Vehicle2 Infographic_Motor Vehicle3 Infographic_Motor Vehicle4 Infographic_Music1 Infographic_Music2 Infographic_Music3 Infographic_Music4 Infographic_Perf Arts3 Infographic_Perf Arts1 Infographic_Perf Arts2 Infographic_Perf Arts4 Infographic_Photography1 Infographic_Plumbing2 Infographic_Pub Serv1 Infographic_Pub Serv2 Infographic_Pub Serv4 Infographic_Sf WL2 Infographic_Sf WL1 Infographic_Sf WL3 Infographic_Sf WL4 Infographic_Sport1 Infographic_Sport2 Infographic_Sport3 Infographic_Sport4 Infographic_Teaching1 Infographic_Teaching2 Infographic_Teaching3 Infographic_Teaching4 Infographic_Travel Tourism1 Infographic_Travel Tourism2 Infographic_Travel Tourism3
“”

Ellie achieved A*, A, A and was accept­ed in to New­cas­tle Uni­ver­si­ty to study Bio­med­ical Sci­ence with her results in Maths, Chem­istry and Biology.

Ellie Bird
Enrol Enquire

 

Enrol Enquire

 

Join the Conversation

#StamfordCollege

Facebook ,opens in a new window Twitter ,opens in a new window Instagram ,opens in a new window Youtube ,opens in a new window

© 2023 All rights reserved.

Web Design byBluestorm Design