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These results are a suggestion of courses you may want to explore but are by no means a definitive list and individual entry requirements do apply.

NCFE Level 2 Certificate in Understanding Business Improvement Techniques

Practical Vs Theory


Course overview

This qual­i­fi­ca­tion pro­vides learn­ers with the knowl­edge and under­stand­ing of busi­ness improve­ment tech­niques which can be applied across many dif­fer­ent sec­tors. Improv­ing busi­ness per­for­mance is vital for any business. 

Mak­ing improve­ments that are more effi­cient — such as sav­ing on time or costs — can have huge ben­e­fits to an organ­i­sa­tion, par­tic­u­lar­ly in com­pet­i­tive busi­ness envi­ron­ments. This qual­i­fi­ca­tion aims to build knowl­edge on the study of busi­ness improve­ment tech­niques, includ­ing work­place organ­i­sa­tion, build­ing effec­tive teams and man­ag­ing work­ing relationships. 

It will also teach the impor­tance of improv­ing process­es and pro­ce­dures using visu­al man­age­ment sys­tems and flow process analysis.


Entry Require­ments

You need to be aged 19 or over at the start of the cur­rent aca­d­e­m­ic year to be able to enrol on one of our Dis­tance Learn­ing courses. 

You will also need to be work­ing at or above Lev­el 1 in English. 

We will assess your lev­el of Eng­lish before we enrol you onto the course and can sign­post you to our Func­tion­al Skills Eng­lish cours­es to upskill if necessary. 

Fees, Finance & Funding

Ful­ly funded

Poten­tial Future Career

On suc­cess­ful com­ple­tion of this qual­i­fi­ca­tion, you could progress to: 

  • Lev­el 2 NVQ Diplo­ma in Busi­ness Improve­ment Techniques
  • Lev­el 3 qual­i­fi­ca­tions in Busi­ness Improve­ment Techniques

Course Con­tent

To be award­ed the Lev­el 2 Cer­tifi­cate in Under­stand­ing Busi­ness Improve­ment Tech­niques, learn­ers are required to suc­cess­ful­ly com­plete 6 units: 

  • Unit 01 Safe and effec­tive team working 
  • Unit 02 Prin­ci­ples and tech­niques that sup­port work­place organisation 
  • Unit 03 An under­stand­ing of con­tin­u­ous improve­ment tech­niques (Kaizen) and their appli­ca­tion in the workplace 
  • Unit 04 How to use visu­al man­age­ment systems 
  • Unit 05 Prob­lem-solv­ing techniques 
  • Unit 06 How to car­ry out flow process analysis


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Not only do I get to work with real ani­mals, but I’ve gained the skills and qual­i­fi­ca­tions to study Vet­eri­nary Nurs­ing at University!

Olivia Ambicka



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