Practical Vs Theory
Course overview
Offering clear and accurate information, advice and guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.
Entry Requirements
How The Course Will Be Assessed
You will be assessed via an online portfolio of written work.
Potential Future Career
On successful completion of the qualification you could progress to:
- Level 2 Certificate in Counselling Skills
- Level and 3 Certificates in Principles of Customer Service
- Level 2 Diploma in Customer Service
- Level 3 Award in Counselling Skills and Theory
- Level 3 Diploma in Counselling Skills
- Level 3 NVQ Certificate in Advice and Guidance
- Level 3 Certificate in Information, Advice or Guidance
This qualification is designed for those people who work in, or are looking to work in an informaton, advice or guidance role such as:
- Careers Advisor
- Counsellor
- Customer Service Advisor
- Debt Advisor
- Employment Advisor
- Help-desk Advisor
- Housing Support Worker
- Learning Support Worker
- Legal Services Support Worker
- Peer Mentor
With a range of employers such as:
- Local Authorities
- Careers Advice Services
- Volutary Sector Organisations
- Student Services
- Citizen Advice Services
- Housing Associations
This qualification aims to develop the learner’s knowledge and understanding of the key principles of information, advice and guidance and applying these within their own context.
Course Content
You will study the following:
- Information, advice and guidance in practice
- Developing interaction skills for information, advice and guidance
I loved studying at New College Stamford, the tutors are really friendly and helpful and treat you like an adult. It is so much more mature than school!
