Your application

Find my course

Unsure what course to study?

You just need to answer three simple questions about your study preferences, interests and predicted grades and we can suggest courses that might suit you.

  • 1 Study type
  • 2 Your Interests
  • 3 Your Grades
Question 1

How would you prefer to study?

Question 2

What are your interests?

Question 3

What grades have you achieved or are predicted?

These results are a suggestion of courses you may want to explore but are by no means a definitive list and individual entry requirements do apply.

Information, Advice and Guidance

Practical Vs Theory


Course overview

Offer­ing clear and accu­rate infor­ma­tion, advice and guid­ance and know­ing what can be shared legal­ly and pro­fes­sion­al­ly can great­ly improve out­comes for a busi­ness. There are some fun­da­men­tal rules for suc­cess­ful infor­ma­tion shar­ing and ensur­ing staff are aware of these is key.


Entry Require­ments

You must be 19 or over to be able to apply for this course.

How The Course Will Be Assessed

You will be assessed via an online port­fo­lio of writ­ten work.

Poten­tial Future Career

On suc­cess­ful com­ple­tion of the qual­i­fi­ca­tion you could progress to:

  • Lev­el 2 Cer­tifi­cate in Coun­selling Skills
  • Lev­el and 3 Cer­tifi­cates in Prin­ci­ples of Cus­tomer Service
  • Lev­el 2 Diplo­ma in Cus­tomer Service
  • Lev­el 3 Award in Coun­selling Skills and Theory
  • Lev­el 3 Diplo­ma in Coun­selling Skills
  • Lev­el 3 NVQ Cer­tifi­cate in Advice and Guidance
  • Lev­el 3 Cer­tifi­cate in Infor­ma­tion, Advice or Guidance

This qual­i­fi­ca­tion is designed for those peo­ple who work in, or are look­ing to work in an infor­ma­ton, advice or guid­ance role such as:

  • Careers Advi­sor
  • Coun­sel­lor
  • Cus­tomer Ser­vice Advisor
  • Debt Advi­sor
  • Employ­ment Advisor
  • Help-desk Advi­sor
  • Hous­ing Sup­port Worker
  • Learn­ing Sup­port Worker
  • Legal Ser­vices Sup­port Worker
  • Peer Men­tor

With a range of employ­ers such as:

  • Local Author­i­ties
  • Careers Advice Services
  • Volu­tary Sec­tor Organisations
  • Stu­dent Services
  • Cit­i­zen Advice Services
  • Hous­ing Associations 

This qual­i­fi­ca­tion aims to devel­op the learn­er’s knowl­edge and under­stand­ing of the key prin­ci­ples of infor­ma­tion, advice and guid­ance and apply­ing these with­in their own context.

Course Con­tent

You will study the following:

  • Infor­ma­tion, advice and guid­ance in practice
  • Devel­op­ing inter­ac­tion skills for infor­ma­tion, advice and guidance


Infographic_ALevels1 Infographic_ALevels2 Infographic A Levels4 Infographic_Access HE1 Infographic_Access HE2 Infographic_Access HE3 Infographic_Access HE4 Infographic_Accounting2 Infographic_Accounting1 Infographic_Accounting3 Infographic_Accounting4 Infographic_Air Defence1 Infographic_Air Defence2 Infographic_Air Defence3 Infographic_Animal Care1 Infographic_Animal Care2 Infographic_Animal Care3 Infographic_Animal Care4 Infographic_Apprenticeships1 Infographic_Apprenticeships2 Infographic_Apprenticeships3 Infographic_Apprenticeships4 Infographic_Art Design1 Infographic_Art Design2 Infographic_Art Design3 Infographic_Art Design4 Infographic_Bricklaying1 Infographic_Bricklaying2 Infographic_Bricklaying3 Infographic_Bricklaying4 Infographic_Business1 Infographic_Business2 Infographic_Business3 Infographic_Business4 Infographic_Carpentry2 Infographic_Carpentry1 Infographic_Carpentry3 Infographic_Carpentry4 Infographic_Catering Hosp1 Infographic_Catering Hosp2 Infographic_Catering Hosp3 Infographic_Childcare3 Infographic_Childcare1 Infographic_Childcare2 Infographic_Childcare4 Infographic_ITComputing1 Infographic_ITComputing2 Infographic_ITComputing3 Infographic_ITComputing4 Infographic_Construction1 Infographic_Construction2 Infographic_Construction3 Infographic_Construction4 Infographic_Counselling2 Infographic_Electrical1 Infographic_Electrical2 Infographic_Electrical3 Infographic_Electrical4 Infographic_Fashion1 Infographic_Fashion2 Infographic_Fashion3 Infographic_Graphic Design1 Infographic_Graphic Design3 Infographic_Graphic Design4 Infographic_Hair Beauty1 Infographic_Hair Beauty2 Infographic_Hair Beauty3 Infographic_Hair Beauty4 Infographic_Health Social1 Infographic_Health Social2 Infographic_Health Social3 Infographic_Health Social4 Infographic_Media1 Infographic_Media2 Infographic_Media3 Infographic_Media4 Infographic_Motor Vehicle1 Infographic_Motor Vehicle2 Infographic_Motor Vehicle3 Infographic_Motor Vehicle4 Infographic_Music1 Infographic_Music2 Infographic_Music3 Infographic_Music4 Infographic_Perf Arts3 Infographic_Perf Arts1 Infographic_Perf Arts2 Infographic_Perf Arts4 Infographic_Photography1 Infographic_Plumbing2 Infographic_Pub Serv1 Infographic_Pub Serv2 Infographic_Pub Serv4 Infographic_Sf WL2 Infographic_Sf WL1 Infographic_Sf WL3 Infographic_Sf WL4 Infographic_Sport1 Infographic_Sport2 Infographic_Sport3 Infographic_Sport4 Infographic_Teaching1 Infographic_Teaching2 Infographic_Teaching3 Infographic_Teaching4 Infographic_Travel Tourism1 Infographic_Travel Tourism2 Infographic_Travel Tourism3


I loved study­ing at New Col­lege Stam­ford, the tutors are real­ly friend­ly and help­ful and treat you like an adult. It is so much more mature than school!

Sian McManus



© 2023 All rights reserved.

Web Design byBluestorm Design