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Business Administrator Apprenticeship Standard Level 3

Practical Vs Theory


Course overview

Busi­ness Admin­is­tra­tors have a high­ly trans­fer­able set of knowl­edge, skills and behav­iours that can be applied in all sec­tors. This includes small and large busi­ness­es alike; from the pub­lic sec­tor, pri­vate sec­tor and the char­i­ta­ble sec­tor. The role may involve work­ing inde­pen­dent­ly or as part of a team and will involve devel­op­ing, imple­ment­ing, main­taing and improv­ing admin­is­tra­tive services.

Busi­ness Admin­ista­tors devel­op key skills and behav­iours to sup­port their own pro­gres­sion towards man­age­ment respon­si­bil­i­ties. The respon­si­bil­i­ties of the role are to sup­port and engage with dif­fer­ent parts of the organ­i­sa­tion and inter­act with inter­nal and exter­nal cus­tomers. With a focus on adding val­ue, the role of a busi­ness admin­is­tra­tor con­tributes to the eff­cien­cy of an organ­i­sa­tion, through sup­port of func­tion­al areas, work­ing across teams and resolv­ing issues as request­ed. The flex­i­bil­i­ty and respon­sive­ness required allows the appren­tice to devel­op a wide range of skills.

The busi­ness admin­is­tra­tor is expect­ed to deliev­er their respon­si­bilites eff­cient­ly and with integri­ty, show­ing a pos­i­tive atti­tude. The role involves demon­strat­ing strong com­mu­ni­ca­tion skills (both writ­ten and ver­bal) and adopt­ing a proac­tive approach to devel­op­ing skills. The busi­ness admin­is­tra­tor is also expect­ed to show ini­tia­tive, man­ag­ing pri­or­i­ties and own time, prob­lem solv­ing skills, deci­sion mak­ing and the poten­tial for peo­ple man­age­ment respon­si­bil­i­ties through men­tor­ing or coach­ing others.


What Does The Pro­gramme Include

You will be employed as an appren­tice for at least 30 hours a week.

You will have a work­place men­tor or super­vi­sor who will be respon­si­ble for your train­ing and wel­fare at work. You will attend col­lege for work­shop ses­sions as required. There is a manda­to­ry require­ment for 20% off the job train­ing that will be agreed with the employer.

Entry Require­ments

Indi­vid­ual employ­ers set their own entry require­ments. How­ev­er, you will typ­i­cal­ly require 5 GCSEs at grades 4/C or above includ­ing Eng­lish and maths. 

How The Course Will Be Assessed

An asses­sor will vis­it you in the work­place to assess your progress against stan­dards and set SMART objectives.

Addi­tion­al Information

Where a busi­ness admin­is­tra­tor has not already achieved Lev­el 2 Eng­lish and maths, they must do so before tak­ing the end-point assessment.

Poten­tial Future Career

As a ful­ly com­pe­tent Busi­ness Admin­is­tra­tor, you could progress to the HND in Busi­ness at Uni­ver­si­ty Cen­tre Peter­bor­ough or var­i­ous Busi­ness degrees at uni­ver­si­ty or a num­ber of careers in the industry. 

Course Con­tent

Appren­tices will need to com­plete the cri­te­ria with­in the Assess­ment Plan for Skills, Knowl­edge and Behaviours.

Skills- What is required? Advanc­ing key skills to sup­port pro­gres­sion to management.

Knowl­edge- What is required? In-depth knowl­edge of organ­i­sa­tion and wider busi­ness environment.

Behav­iours- What is required? Role-mod­el behav­iours and pos­i­tive con­tri­bu­tion to culture.


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I’ve received an offer to study Law at the Uni­ver­si­ty of York which is cred­it to the var­ied mod­ules and real insight the course has giv­en me in to the busi­ness industry.

Sarah Joseph- Asikhia



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